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Mobile

Facebook announces purchase of WhatsApp, But will it affect the user? - 2

Facebook announces purchase of WhatsApp, But will it affect the user?

Facebook announced on Wednesday that it will purchase popular messaging application WhatsApp for $19 billion in a combination of cash and stock. The announcement comes at a time when the battle for mobile messaging is really heating up, with WhatsApp competing with several other contenders including Facebook's own Messenger app.WhatsApp currently counts 450 million users…

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Samsung device

Samsung devices get approved by the U.S. Department of Defense

The U.S. Department of Defense has approved Samsung smartphones running its own enterprise security solution called Knox, giving them an official U.S military's certification for meeting more then 100 requirements, including better encryption and intrusion detection.The approved devices are the following: Galaxy S4, Galaxy S4 Active, Galaxy Note 3, Galaxy Note Pro 12.2 and Galaxy Note 10 (yes, the…

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6 Ways to Ensure Effective Customer Service by Phone - 3

6 Ways to Ensure Effective Customer Service by Phone

A company that is customer-centric means that it must continually deliver a high standard of customer service. Communicating to customers by phone is a lot more personal than an email, particularly when it comes to things such as sales and handling complaints but many telecommunications teams can underestimate how important certain factors are.Respect every…

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